Frequently Asked Questions
Everything you need to know about our premium lifestyle apparel.
How do I determine the right size for my Animal Pak gear?
We provide a detailed size chart on every product page. Our apparel typically features an athletic fit; if you prefer a looser feel, we recommend sizing up.
What is your return policy for apparel items?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US usually takes 3-5 business days depending on your location.
Do you ship your fashion collections internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
How should I care for my garments to ensure longevity?
To maintain the quality of the fabric and prints, we recommend machine washing cold with like colors and tumbling dry on low heat or air drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.